Factory Service Centers
Important: JVC The JVC Factory Service Center accepts only Professional/Broadcast and Simulation Projector products for repair. Home Theater projectors are serviced at our Authorized Service Center (see link at bottom of page to register service for Home Theater models). For Consumer product service, please refer to the Service Center Locator for an Authorized Service Center. Consumer products will not be accepted at our Factory Service Center.
Check the status of a repair.
JVC Factory Service Center
If you are sending your product to a Factory Service Location:
Please pack your unit carefully, and forward the unit together with proof of purchase and this Repair Request form.
If your product is out of warranty, a $50.00 evaluation fee will apply.
If you have any questions please contact our Customer Care Center at (800) 252-5722.
If your HD projector is out of warranty, evaluation fee will apply.