JVC USA

JVC Customer Support

Factory Service Centers

Important: JVC Factory Service Centers accept only Professional/Broadcast and Projector products for repair. For Consumer product categories, please refer to the Service Center Locator for an Authorized Service Center. Consumer products will not be accepted at our Factory Service Centers.

Check the status of a repair.

JVC Factory Service Center

Map it 2201 E. Dominguez St.
Long Beach, CA 90810
(Professional products only, carry-in, ship-in accepted)
(800) 252-5722

If you are sending your product to a Factory Service Location:

Please pack your unit carefully, and forward the unit together with proof of purchase and this Repair Request form.

If your product is out of warranty, a $50.00 evaluation fee will apply.

If you have any questions please contact our Customer Care Center at (800) 252-5722.

Use this link to register and send your HD Home Theater Projector in for repair.

If your HD projector is out of warranty, a $65.00 evaluation fee will apply.