JVC Customer Support

Factory Service Centers

Important: JVC The JVC Factory Service Center accepts only Professional/Broadcast and Simulation Projector products for repair. Home Theater projectors are serviced at our Authorized Service Center (see link at bottom of page to register service for Home Theater models). For Consumer product service, please refer to the Service Center Locator for an Authorized Service Center. Consumer products will not be accepted at our Factory Service Center.

JVC Factory Service Center

Map it 2201 E. Dominguez St.
Long Beach, CA 90810
(Professional products only, carry-in, ship-in accepted)
(800) 252-5722

If you are sending your product to a Factory Service Location:

Please pack your unit carefully, and forward the unit together with proof of purchase and this Repair Request form.

If your product is out of warranty, a $50.00 evaluation fee will apply.

If you have any questions please contact our Customer Care Center at (800) 252-5722.

Use this link to register and send your Home Theater Projector in for repair.

If your projector is out of warranty, evaluation fee will apply.